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Evidence Guide: PUAEMR014 - Deliver recovery services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAEMR014 - Deliver recovery services

What evidence can you provide to prove your understanding of each of the following citeria?

Clarify service delivery requirements

  1. Nature of role is established within overall emergency recovery strategy and service delivery model
Nature of role is established within overall emergency recovery strategy and service delivery model

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Scope, limits and priorities for recovery services are confirmed with stakeholders

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Range of information to be collected during service delivery is confirmed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communication is established with recovery services manager and other service providers to ensure integration of delivery and collection of information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop an action plan for service delivery

  1. Action plan is developed in consultation with stakeholders, in accordance with organisational procedures
Action plan is developed in consultation with stakeholders, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Service delivery implications of potential short, medium and long term recovery issues are considered

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contingencies to address likely recovery issues are developed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Strategies are implemented to ensure the wellbeing of all staff including identifying risks and potential hazards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Action plan is communicated to stakeholders, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Deliver recovery services

  1. Team members are briefed or debriefed and assigned tasks and roles consistent with their capability or capacity are delegated
Team members are briefed or debriefed and assigned tasks and roles consistent with their capability or capacity are delegated

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Services are delivered, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Services are delivered in cooperation with other service providers to ensure seamless delivery

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Requests for services outside assigned scope are referred to appropriate service providers, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Established protocols and administration systems are used to track jobs and expenditure

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confidentiality of information is maintained, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Quality and progress of service delivery is monitored and adjusted within agreed scope

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Information about community needs, service level activity and suggested improvements to service delivery is collected and reported to recovery services manager, in accordance with organisational procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.